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Consumer financial protection

 

As a respected and trusted travel company, Sports Tours International adheres to the travel laws as laid out by the Irish Government.

IRISH AVIATION AUTHORITY

We are a Member of the Irish Aviation Authority. The Commission for Aviation Regulation in Ireland (CAR) has been dissolved and its functions transferred to the Irish Aviation Authority. The Air Traffic Management services of the IAA have transferred to a new state company known as AirNav Ireland. The IAA is now the single aviation regulator in the state with responsibility for safety, security and economic regulation. This reorganisation took effect from 1 May 2023. Which means that, when you book with us, your money is financially protected. This regulates certain aspects of the aviation and travel trade sectors in Ireland. The Commission is responsible for licensing the travel trade in Ireland, and grants licences to both tour operators and travel agents.  As part of this function, the Commission administers a bonding scheme to reimburse consumers in the event of a travel agent collapse. If you buy other items from us such as accommodation only, event entry only, or hospitality only then this protection doesn’t apply.

Our licence number is TA 0316.

 

IRISH TOTAL PAYMENT PROTECTION (TOP) POLICY COVER:

In compliance with The Package Holidays and Travel Trade Act 1995 (Republic of Ireland), an insurance policy has been arranged with Arcus Solutions, to protect Republic of Ireland customers’ prepayments in the unlikely event of our financial failure, and paid in respect of:

  • Sales of travel packages sold by the Policyholder to customers in IRE with travel commencing/departing from outside of IRE.
  • Sales of travel packages sold by the Policyholder to customers in the UK and EU countries (outside of IRE), and also outside of UK and EU, where there is no direct marketing approach employed by the company, with travel commencing / departing from outside of IRE.

for:

  • A refund of such prepayments if customers have not yet travelled, or
  • Making arrangements to enable the holiday to continue if customers have already travelled
  • Repatriation of customers as may be applicable, subject to the terms of the insurance policy.

In the unlikely event of financial failure please contact the claims helpline on +44 (0) 1702 811397. A copy of the policy is available on request.

This policy is provided by

Arcus Solutions – 3 Cours Charlemagne, 69002 Lyon – SARL au capital de 1 000€ – Téléphone: +44 (0) 207 065 5300. www.arcus-solutions.fr

RCS de Lyon n°853 774 529 – Code APE n°6622Z – ORIAS n°19006898. Le registre des intermédiaires d’assurances est tenu à jour par l’ORIAS disponible sur www.orias.fr

Entreprise régie par le Code des Assurances et soumise au contrôle de l’ACPR – 4 place de Budapest, CS 92459, 75436 Paris Cedex 09

RC Professionnelle et Garantie Financière conformes aux articles L. 512-6 et L. 512-7 du Code des Assurances

This policy is underwritten by

 Accelerate Insurance Europe SA registered and authorised by the National Bank of Belgium and regulated by the Financial Services and Markets Authority (Ref. 3193), Acting in Ireland under Freedom of Services.

A REASON TO BELONG

A REASON TO BELONG

IRELAND’S LEADING TOUR OPERATOR FOR THE ACTIVE LIFESTYLE COMMUNITY

Every year we take thousands of participants and spectators to some of best and most popular events around the world. Whether it’s achieving a new goal, or a challenge on your best times, we create great experiences and memories that will last a lifetime.

Official tour partner for the biggest races on the planet